Contact Us
Whether you have a question about how a sweepstakes casino works, want to flag an error in one of our reviews, or simply need help finding the right platform for you, this page is the right place to start. The team behind Sweepstakes Casino reviews sweepstakes and social casino platforms for players across the US, and we take reader feedback seriously.
How to Reach Us
We aim to respond to all genuine enquiries within two business days. Before getting in touch, it is worth checking whether your question is already answered on one of our dedicated pages — many common topics are covered in detail:
- About Us — who we are, how we research platforms, and what our editorial standards look like
- Responsible Gambling — resources, self-exclusion tools, and guidance on playing within your limits
- Terms and Conditions — the rules that govern use of this site and what our commercial relationships look like
If your question isn't covered there, please use the contact form on this page or reach us by email. Include as much relevant detail as possible — platform name, the specific issue, and any supporting context — so we can give you a useful answer rather than a generic one.
What We Can and Cannot Help With
To set expectations clearly, here is a breakdown of the kinds of questions we handle and those we are not placed to resolve:
| We can help with | We cannot help with |
|---|---|
| Questions about how sweepstakes casinos and the dual-currency model work | Account disputes or login issues with a specific platform — contact that operator directly |
| Clarifications on our editorial ratings or review methodology | Legal advice on whether a sweepstakes casino is available in your state |
| Corrections or factual challenges to content on this site | Requests to change or remove a published rating for commercial reasons |
| Responsible play signposting and resource suggestions | Processing refunds, coin balance adjustments or prize redemptions on any platform |
| General guidance on what to look for when choosing a social casino platform | Guarantees about outcomes, prize values or redemption timings |
About This Site
Sweepstakes Casino is an independent comparison and review site covering sweepstakes casinos and social casino platforms for adult players in the US. We research and assess platforms — looking at game libraries, welcome offers, coin structures, redemption processes, and eligibility conditions — so readers can make informed decisions before they sign up.
We do not operate a casino, accept wagers, or hold virtual currency on anyone's behalf. Our editorial content is produced independently. Where we link to a platform and a reader subsequently registers or makes a purchase, we may earn a commission. That commercial relationship does not influence our ratings or the order in which platforms appear. Operators cannot purchase editorial placement or a higher score.
All sweepstakes casino platforms covered on this site operate using a promotional sweepstakes model. They are not traditional real-money online casinos. Availability varies by state, eligibility criteria apply, and no purchase is necessary to participate — a free alternative method of entry exists on legitimate platforms. Players are responsible for checking whether a given platform is available in their state before registering.
Editorial Standards and Corrections
Our reviews are researched and written by the Sweepstakes Casino editorial team. If you believe a piece of information on this site is inaccurate — a redemption threshold, an excluded state, an offer condition — we want to know. Corrections are assessed against verifiable sources and, where warranted, applied promptly. Please include a link to the page in question and the specific claim you believe is incorrect.
We do not accept guest posts, paid editorial insertions, or sponsored review content. Any commercial arrangements are disclosed separately on our Terms and Conditions page.
Responsible Play Queries
If you are concerned about your own play habits, or those of someone you know, please visit our Responsible Gambling page before reaching out. It lists free, confidential support resources available to US residents, including the National Problem Gambling Helpline (1-800-522-4700), which operates 24 hours a day. We will always treat these enquiries with care, but specialised support services are better placed to help than a content team.
Sweepstakes casino platforms are intended for adults aged 18 or older (21 or older on some platforms and in some states). If you have concerns about underage access to any platform we have reviewed, please flag it to us and we will investigate promptly.